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Multimodal Sources

Turn notes into CX agent instructions

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Show: Google Cloud Next · Publisher: Google Cloud · Host: Google Cloud editorial

Episode URL: https://www.youtube.com/watch?v=F_KQW9ci-e4

Publish date: 2026-04-14
Duration: 50.0s
Default source credibility: MEDIUM — Vendor conference — Google keynotes and product launches are marketing (LOW for claims about own products). Named F500 customer talks with production metrics stay HIGH. Filter aggressively for customer sessions with named speakers and quantified outcomes; skip product demos and partner pitches.

  • Define sub-agent instructions based on customer attributes like age, interests, and player count.
  • Ensure sub-agents can recommend games in stock and offer alternatives if the top choice is sold out.
  • Use AI to restructure human-generated descriptions into optimized instructions for agents.

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Extracted 2026-04-14T12:53:23 via scripts/podcast_mine.py (MLX mlx-community/Qwen2.5-32B-Instruct-4bit).