See also (wiki): wiki/ai-platform-selection.md, wiki/ai-maturity-models.md, wiki/firm-size-ai-outcomes.md, wiki/workflow-redesign.md
Frontmatter
- Source: Andreessen Horowitz (a16z), “How 100 Enterprise CIOs Are Building and Buying Gen AI in 2025”
- URL: https://a16z.com/ai-enterprise-2025/
- Date: May 8, 2025
- Methodology: n=100 CIOs, 15 industries; 25+ enterprise buyer interviews
- Source tier: TIER 2 — CIO survey + qualitative interviews; a16z has portfolio financial interest in AI-native vendors; apply VC bias caveat. Consistent with Menlo Ventures 2025 and other independent build/buy data.
- Last updated: 2026-04-23
Key Findings
- Enterprise AI spend growing ~75% year-over-year with innovation budget share collapsing from 25% (2024) to 7% (2025) of total LLM spending — AI has moved from experiment to operating infrastructure line item (a16z, n=100 CIOs, May 2025).
- The shift from build to buy is complete in customer support: 90%+ of respondents are testing third-party customer support solutions rather than building internally — the build/buy question has been answered for this use case (a16z, 2025).
- Software development is the “killer use case”: One CTO reported 90% of code is now AI-generated, up from 10–15% a year prior. Consistent with Anthropic Agentic Coding Trends 2026 data and a16z’s April 2026 Fortune 500 penetration finding.
- Multi-model adoption is accelerating: 37% of enterprises now use 5+ AI models (vs. 29% in 2024). Model differentiation by use case is primary driver — enterprises are not converging on one vendor (a16z, 2025).
- Cost and security now outrank accuracy in model selection — this is a procurement maturity signal. When accuracy was the main criterion, enterprises were still evaluating. Prioritizing cost and security means they are operating (a16z, 2025).
- Outcome-based pricing remains blocked: CIOs are “still uncomfortable” with outcome metric definition and attribution. Usage-based pricing dominates. This limits vendor ability to capture value from AI-driven productivity gains (a16z, 2025).
- AI-native vendors outpacing incumbents on product velocity: Cursor’s NPS versus GitHub Copilot is the specific data point cited. Consumer brand strength (ChatGPT halo) is driving enterprise procurement — the consumerization-to-enterprise pipeline is confirmed (a16z, 2025).
- Agentic workflows creating model lock-in: Extensive prompt engineering and custom guardrails in agent deployments are raising switching costs — early platform commitments will have multi-year stickiness (a16z, 2025).
The Build/Buy Signal Worth Tracking
The shift from 25% to 7% innovation-budget share is the critical leading indicator. When AI spend moves out of the innovation budget and into core IT and business-unit budgets, it means:
- The CFO has line-item visibility — this is no longer discretionary
- Procurement cycles apply — vendor selection is more formal
- ROI is now expected, not just hoped for
- The deployment risk profile changes — budget owners are accountable for outcomes
This maps directly to why outcome-based pricing is stalled: budget owners who are newly accountable don’t want to commit to outcome metrics they don’t yet know how to measure.
Cross-References to Existing Research
- Extends: a16z “Where Enterprises Are Actually Adopting AI” (April 2026, 29% Fortune 500 penetration) — the CIO survey is the “how” to the April 2026 report’s “how many.”
- Corroborates: Menlo Ventures State of GenAI 2025 (n=495, 76% buy vs. build) — a16z CIO data is consistent with the broader build/buy shift.
- Corroborates: Anthropic Agentic Coding Trends 2026 — software dev as dominant use case confirmed across two vendor sources.
- Tensions with: METR RCT (experienced developers 19% slower on open-ended tasks) — the “90% of code is AI-generated” CTO claim is uncontrolled; vendor-selected positive cases.
Data Table
| Metric | Value | Source | Date | Tier |
|---|---|---|---|---|
| Enterprise AI spend growth YoY | ~75% | a16z, n=100 CIOs | May 2025 | TIER 2 |
| Innovation budget share of AI spend | 7% (down from 25%) | a16z | May 2025 | TIER 2 |
| Testing third-party support (vs. build) | 90%+ | a16z | May 2025 | TIER 2 |
| Using 5+ AI models | 37% (up from 29%) | a16z | May 2025 | TIER 2 |
| Enterprises using OpenAI o3 in production | 23% | a16z | May 2025 | TIER 2 |
| Enterprises deploying DeepSeek | 3% | a16z | May 2025 | TIER 2 |
Source Credibility Assessment
Tier: TIER 2 — 100 CIOs is a meaningful sample for enterprise procurement decisions, but small for statistical inference. a16z financial interest in AI-native startup adoption creates selection bias risk. Directional findings are consistent with independent corroboration (Menlo Ventures, Anthropic) — use for trend direction, not precise percentages.
Ingested: 2026-04-23